How do I handle rowdy VIP tables that spend big but ruin the vibe for other guests?
You are not in the entertainment business — you are in the vibe business. One rowdy table costs you 8 other tables' repeat visits. Have a named manager on the floor whose only job is house-management. Give them explicit authority to cut off service, close the tab, and walk the table out — politely, once. Publish the policy on your reservations page. You'll lose 2% of top-line and gain 15% of repeat rate. Every time.